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Testimonials & Reviews


Eyes On Park

Optometrists located in Gramercy Park, New York, NY

4/5 Star Rating
4 total reviews

Eyes On Park always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 4 reviews with an average rating of 4 out of 5 stars. Please read what others are saying about Eyes On Park below, and as always, we would love to collect your feedback.

Mamoun M.
1/5 Star Rating
Submitted 01/23/24
Had a positive experience with Dr. Irina Shiyan – she's excellent. However, there was an issue with the staff messing up my order by selecting the wrong frame. This seems to be an ongoing problem, and as a result, I won't be receiving my glasses for another two weeks. When I requested a receipt for the order over the phone, they emailed me the same receipt for the incorrect order. In an attempt to fix the problem, they re-ordered the same frame that was initially wrong. During a follow-up call, the staff offered a refund to resolve the issue on their end, but it felt careless, especially considering I still need the correct glasses. Willing to give them the benefit of the doubt, but the situation remains unresolved.
Anna R.
5/5 Star Rating
Submitted 10/28/23
Everything was explained clearly. Everyone was friendly and helpful. I also felt no pressure to buy anything which was very refreshing - it was all about what was best for me and my eyes.
N V.
5/5 Star Rating
Submitted 10/14/23
Excellent professional very knowledgeable
Thomas B.
5/5 Star Rating
Submitted 08/30/23
Kind with clear expertise